Privacy Policy

Version 2026-09-28 · Last updated: 28 September 2026

This policy explains which data is processed when you play Topple Match: Domino Puzzle (the "game") or visit this website, why, and what your rights are. For users in Turkey it is also our notice under the Turkish Personal Data Protection Law No. 6698 ("KVKK").

In short

• No account. You do not need an e-mail address, phone number or name to play. Your progress is saved on your phone.
• Social features are optional and use a nickname. Teams, the Friend League and invites use a random player id and a display name you choose. There is no free-text chat.
• Purchases go through the store. We never see your card details.
• Ads come from Google AdMob. We ask for the permissions personalised ads need inside the game; if you say no, the game still works.
• We do not sell your data.

1. Who we are

MOZ GROUP TEKNOLOJİ BİLİŞİM SANAYİ VE DIŞ TİCARET LİMİTED ŞİRKETİ ("we"). Address: Halkalı Merkez Mah. 1. Posta Sk. Cadde24 Rezidans No: 12 İç Kapı No: 77 Küçükçekmece / İstanbul. MERSİS no.: 0623228324400001. E-mail: topple@neuros.com.tr.

2. What we process

2.1 Data that stays on your phone

Your level progress, stars, coins, boosters, lives, daily reward calendar, settings (sound, vibration) and what your purchases unlocked in the game are saved on your phone. This save is not sent to us. If you delete the app, it is deleted too.

2.2 Social features (optional)

If you create or join a team, or use the Friend League or an invite code, an anonymous player account is created on our game server (Supabase, EU, Frankfurt) and it stores:

• a randomly generated player id (not your name, e-mail or phone number);
• the display name (nickname) you choose, your Topi colour and costume, and the level number you have reached;
• your team membership, team name and emblem; your friendships and Friend League membership;
• your weekly points and stars, and your contribution to the team chest and team battles;
• life requests and life gifts within your team;
• the ready-made Topi stickers you send (such as "Hi!" or "Bravo!"); free text cannot be sent;
• your invite code, any invite code you used and the status of invite rewards;
• reports you make about a display name or team, and counters used to prevent abuse (for example how many codes were tried in an hour).

Your display name and team name are visible to other players. We recommend that you do not use your real name or contact details as your display name. We do not ask for your e-mail address, phone number, contacts, location, photos or microphone.

2.3 Purchases

Apple (App Store) or Google (Google Play) takes the payment; we do not see your card details. We use RevenueCat to verify purchases and deliver what you bought. RevenueCat receives a random app user id, the product, price and currency, the store transaction record, your country and basic device data (operating system, app version). Consumable products such as coin packs are added to your game on your phone after the purchase is verified.

2.4 Ads

The game shows Google AdMob ads: optional rewarded videos and interstitial ads after some levels. To show ads, cap how often you see them, prevent fraud and measure them, AdMob may process your IP address, device model and operating system, language and coarse location (country or city level from the IP address), ad interactions and, if you allow it, your device's advertising id (IDFA on iOS, advertising ID on Android).

• Where required (for example in the European Economic Area, the United Kingdom and Switzerland), the game shows Google's consent form (UMP) at the first start. If you do not accept personalised ads, you only see non-personalised ads.
• On iPhone, the game may ask for iOS tracking permission (App Tracking Transparency) for personalised ads. If you decline, your advertising id is not shared.
• If you buy Remove Ads, or while your King's Pass subscription is active, no interstitial ads are shown; watching rewarded videos is always your choice.

How Google uses data: policies.google.com/technologies/partner-sites.

2.5 Game Center (iPhone)

If you are signed in to Game Center, your scores and achievements are sent to Apple with your Apple Account and are covered by Apple's privacy policy. We do not store your Game Center id on our own server.

2.6 Usage measurement (analytics)

The game currently contains no analytics (usage measurement) tool. If we add one later to improve the game (for example Firebase Analytics), we will list the data it processes in this section and in the service provider table below, and ask for your consent first where required.

2.7 When you write to us

If you e-mail support, we use your e-mail address and what you write only to answer you and fix the problem.

2.8 This website

This site uses no cookies and no analytics tools. Fonts and images are served from this server. For security, the server keeps standard access logs (IP address, time, requested page, browser data) for up to 30 days. The invite page (/j/) sends only the invite code to the game server to show the inviting player's display name.

3. Purposes and legal bases

Your data is collected automatically or partly automatically through the game and by e-mail.

4. Service providers and international transfers

We share data only with the service providers the game needs, and only for the purposes above:

Some of these providers are outside Turkey and outside the EU. Such transfers rely on appropriate safeguards (such as standard contractual clauses) or, where required, on your consent. Apart from lawful requests by the authorities we share your data with no one else, and we do not sell it.

5. How long we keep data

• Game data on your phone: until you delete the app.
• Social profile (player id, display name, team and league membership, invite code): until you ask us to delete it; we delete it within 30 days of your request.
• Weekly scores: 8 weeks. Team feed and stickers: 14 days. Life requests: 2 days after they expire. Abuse counters: 2 days. Claimed reward records: 30 days.
• Purchase records: as long as the stores and tax law require.
• Support e-mails: up to 2 years after the request is closed.
• Web server access logs: up to 30 days.

6. Children

Topple Match is suitable for all ages (4+ on the App Store, Everyone on Google Play), but it is not specifically directed at children under 13. It creates no user account and does not ask for a name, e-mail address or phone number; the social features have no free text and display names are filtered.

• Every ad in the game, for every player, is limited to the lowest content rating ("General", suitable for all ages). You can change your ad consent at any time under Settings > "Ad privacy choices".
• If you believe a child under 13 has given us data through the social features, write to topple@neuros.com.tr and we will delete that profile.
• We recommend the stores' family and purchase approval settings for purchases.

7. Security

Connections to the server are encrypted (HTTPS). On the game server each player can change only their own records, enforced by access rules. No system is perfect; if a breach happens, we notify the authorities and the people affected as the law requires.

8. Your rights

Depending on where you live (for example under KVKK Article 11 or the GDPR), you have the right to know whether we process your data, to get a copy of it and information about it, to know who we transfer it to, to have it corrected or deleted, to object to processing and to decisions based solely on automated processing, to data portability, to withdraw consent at any time, and to claim compensation for damage caused by unlawful processing.

• Send your request to topple@neuros.com.tr together with your invite code from the game (shown under Lig > Arkadaşlar; since we do not know your name, this code is how we find you).
• We answer free of charge within 30 days.
• If you are not satisfied, you can complain to the Turkish Personal Data Protection Authority (KVKK) or your local data protection authority.
• How to delete your social profile: Support.
• You can withdraw ad permissions at any time in your phone settings or in the in-game consent form.

9. Changes

We may change this policy, for example when we add a service provider. The current version is always on this page, and we announce important changes in the game. The version date is at the top of the page.

10. Contact

Questions and requests: topple@neuros.com.tr.